Frequently Asked Questions

We typically recommend starting myopia management at the first sign of progression, depending on your child’s risk factors and how quickly their prescription is changing. Early intervention helps preserve long-term vision health and reduces the likelihood of high myopia in adulthood. Our doctors offer comprehensive pediatric eye exams to determine the best starting point for your child. Examinations should be at 12 months, 3 years, and starting annually at 5 years old.

Neurolens® is a revolutionary lens technology designed to treat symptoms caused by eye misalignment, such as headaches, neck tension, and eye strain. These lenses use contoured prism correction to bring your eyes into better alignment and reduce the burden on your visual system. We are proud to offer in-house Neurolens® testing to determine if this solution is right for you.

Our dry eye treatment plans begin with a comprehensive diagnosis using advanced tools like meibography. Depending on the cause, we may recommend BlephEx® lid hygiene, Lipiflow® thermal pulse therapy, optical-grade eye drops, or nutritional support. Every plan is tailored to target the root of your discomfort, not just the symptoms.

Yes, we’re highly skilled in fitting a wide variety of custom and specialty contact lenses, including scleral lenses, Ortho-K lenses, and toric lenses for astigmatism. Our doctors use topography and corneal mapping to fit lenses that provide comfort and clear vision for hard-to-fit eyes, keratoconus, and other complex conditions.

At Washington Eye Doctors, we don’t just manage myopia — we’re helping shape the future of how it’s treated. Our acclaimed expert, Dr. Michael P. Rosenblatt, O.D., has been nationally recognized by the American Optometric Association and CooperVision® as a Myopia Change Agent — a title awarded to forward-thinking leaders who are transforming the way we approach and treat myopia, specifically in children and young adults.

We provide care for a wide range of eye conditions, including glaucoma, dry eye disease, macular degeneration, keratoconus, cataracts, conjunctivitis (pink eye), diabetic eye disease, and more. Our doctors take a comprehensive approach using the latest diagnostic tools to assess your eye health and customize your treatment plan.

Our pediatric exams are age-specific, engaging, and gentle, designed to identify vision issues that can affect learning and development. We screen for common conditions like amblyopia (lazy eye), strabismus (eye turn), and myopia, and offer tools like myopia management for long-term support.

We offer a wide selection of eyewear that combine style, comfort, and visual performance. We feature designer brands like OVVO, Tom Ford, Robert Marc, Lunor, Face a Face, Salt, Modo, Morel and many more. Whether you’re looking for sleek minimalism, bold fashion, or outdoor-ready performance, our team offers a personalized fitting experience to help you find frames that match your face, vision needs, and lifestyle.

During your comprehensive eye exam, we use advanced diagnostic imaging, including Optos retinal scans and OCT (optical coherence tomography) to assess your vision and overall eye health. These painless tests allow us to detect early signs of conditions like glaucoma, macular degeneration, diabetic eye disease, and retinal melanoma. We explain every step to ensure you understand your results and treatment options.

A contact lens exam includes precise measurements of your cornea and eye surface using advanced diagnostic technology. We assess lens fit, eye health, and lifestyle needs—especially for patients requiring multifocal, toric, scleral, or specialty lenses. This helps us find contacts that feel comfortable and provide clear vision.

Yes. Our practice offers Lutina lenses with built-in blue light protection—blocking over 90% of blue light without coatings that wear off. These lenses help reduce eye strain, headaches, night driving glare, and potential sleep disruption associated with digital screen use.

We use state-of-the-art tools, such as Optos retinal imaging, OCT, Neurolens across all locations. These guarantee accurate prescriptions, detailed health assessments, and a comfortable testing experience.

Yes. We proudly accept a wide range of vision and medical insurance plans. Whether your care is preventive, corrective, or medical, we’re experienced at helping you understand and use your benefits effectively.

We’re also an in-network provider for VSP. If you’re not sure what’s covered under your plan, our team is here to walk you through it and help you maximize your benefits. You can also visit our Insurance & Financing page for more information.

There are many reasons why you may be receiving a bill from Washington Eye Doctors. We try our best to collect what we can in the office at the time of your visit, but sometimes we are not able to do this. Once we submit your claim to your insurance company, they tell us the amount that you are responsible for paying.

• If the amount due is for an additional co-payment, that is because we did not collect the correct amount or any co-payment at the time of your visit. Sometimes the insurance company considers an optometrist a specialty doctor and they will charge an extra amount, and we only collected the regular copayment amount.
• If you have a deductible and have not reached the limit yet, the insurance company will apply the visit and the portion owed to your deductible. This is not something we will know about at the time of your visit.
• If you have a plan with co-insurance, your insurance company will let us know what portion of your visit you are responsible for. This is not something we would know about at the time of your visit.
• If we are coordinating benefits with two insurance companies, there may be a balance due that the secondary insurance company applied to a co-payment, co-insurance, or your deductible.
• If we are coordinating benefits between your medical insurance company and Vision Service Plan (VSP), your vision insurance, there may be a balance due because of Balance Billing. For example, if we billed your medical insurance for $100 and they applied $70 to your deductible. We would then transfer the $70 to VSP. If VSP pays us $40, we would “balance bill” you for $30.

We get it — insurance terms can be confusing, especially when you’re just trying to book an eye exam or pick out a new pair of glasses. That’s why we’ve put together this simple glossary of the most common insurance terms we hear from patients.

Whether you’re using vision benefits, medical coverage, or both, this guide can help you make sense of the fine print — and feel more confident about what’s covered.

• Health Insurance: A contract that requires your health insurer to pay some or all of your health care costs in exchange for a premium.
• Vision Insurance: Allows you to have benefits that cover some of the routine costs for vision care, like routine eye exams, glasses, or contact lenses. You can buy vision plans to add to your health insurance or choose to buy vision coverage along with supplemental plans, like a dental plan.
• Allowed Amount: A dollar amount considered payment in full by an insurance company for a specific service charge. It is the total amount that a provider will be paid for a service from both the patient and the insurance company.
• Allowance: A set amount of money the insurance plan covers toward routine exams or the purchase of materials (frames, lenses and/or contact lenses).
• Co-Insurance: Your share of the costs of the covered health care service, calculated as a percentage of the allowed amount for the service. You pay co-insurance plus any deductibles you owe. For example, if the health insurance or plan’s allowed amount for an office visit is $100 and you have met your deductible, your co-insurance payment of 20% would be $20.00. The health insurance or plan pays the rest of the allowed amount.
• Co-payment: A fixed amount you pay for a covered health care service. The amount can vary by the type of health care service covered. A specialist co-payment will be higher. There may also be a material co-payment if you have vision insurance coverage.
• Deductible: A specified dollar amount you will pay out of pocket toward covered medical care each year before the insurance plan starts to pay for services. For example, if your deductible is $1000, your plan will not pay anything until you have met your $1000 deductible for covered health care services subject to the deductible. The deductible may not apply to all services.
• In Network: Refers to a healthcare provider that is contracted with a specific insurance company to accept negotiated rates (aka allowable). Patients will typically pay less when seeing a provider who is in network with their insurance company.
• Out of Network: Means that the provider the individual sees does not have a contract with that insurance company. Patients will typically pay more out of pocket when they are seeing an out of network provider.
• Coordination of Benefits (COB): This applies to people who have more than one health plan. There is a primary payer and a secondary payer. This usually applies to patients with Medicare and a secondary insurance. Or when we bill your visit to your medical insurance and you also have a vision insurance plan.